We, like all businesses, are heavily reliant on the reliability of our IT systems for the operation of our business. And like many SMEs we lack the internal resource & expertise to ensure the smooth running of this critical aspect of our operations. We have outsourced the management and support of our IT to Euro Business Solutions for several years now, and have always found them to be wholly reliable and professional in their approach. A great weight off our mind! We would have no hesitation in recommending their services.
Elcap provides Care at Home and Housing Support to help people live the lives they want to live in their local community. Our support workers provide the support people need, the way the people want to be supported.
For our teams to provide an excellent support service, we need all of our IT systems, resources and back up arrangements to help us work efficiently and to ensure our business continuity. Eurobusiness do this with us. It is refreshing to work with people who can deliver IT solutions which adapt to our changing needs and who offer a continuing relationship on site and locally when we need it. We need this reassurance so that we can concentrate on what we do best.
As a General Building Contractor, we have complex requirements to support our systems and network. Euro Business Solutions were recommended to us and we have been very pleased with our decision to select them as our IT support company. We have called upon their support many times and always get quick and excellent support to resolve our issues. Importantly they are proactive in identifying inefficiencies and recommending and implementing changes that improve our systems’ performance, resiliency and efficiency. We have no hesitation in warmly recommending them to any business; large or small.
We were about to expand the scope and complexity of financial services we offer and felt we had outgrown the capabilities of our existing IT provider. We were recommended Euro Business Solutions by one of their clients. EBS reviewed our IT infrastructure and made recommendations to upgrade our hardware, software and business recovery solutions, which they also procured and installed.
We are now able to handle large quantities of data and file sizes more efficiently than before and have confidence in our business recovery procedures. EBS also provide ongoing advice, maintenance and issue resolution. EBS were an excellent recommendation because they are based within 20 miles of our offices and make frequent visits to a number of clients in our area. They are therefore on hand to provide remote and on-site assistance without having to pass on high call-out charges. They are very responsive, with an efficient online issue log, and possess the skills and knowledge to solve any issue we throw at them. Site visits are also conducted by known members of the EBS team, which means that we don’t need to explain historical issues or our operating model again. Their pricing complements the quality of their service and we would have no hesitation in recommending EBS.
When we at Sacro decided to replace our entire IT infrastructure we chose to use EBS for the deployment. This upgrade covered 15 offices across Scotland from Dumfries up to Inverness and EBS was instrumental in it going smoothly. Sacro have used EBS’s services for many years, so, knowing the high quality of service, we had no hesitation in contracting EBS to supply and install over 200 new workstations. I would have no hesitation in recommending EBS to any organisation that needs technical support and the best advise on IT.
As a recruitment business, working within a global market, our clients and candidates are looking for communication not only today but yesterday. We need to have confidence and knowledge in knowing that our IT systems, technology and support are at the leading edge of change within the fluent and ever changing IT marketplace. We have worked with Euro Business Solutions for many years, building up a very open and transparent working partnership and relationship. Euro Business staff and customer service support have been there to advise and assist us throughout the whole IT lifecycle, from assisting in capital equipment recommendations to immediate and ongoing support that is aligned to the current business requirements. We would indeed see the Euro Business team as just being part of the Xpress team.
Euro Business have been very attentive and efficient with all of our IT matters over the last five years.The Euro Business team offer a personable and ‘hands on’ service. They are an extension of our company and they are there when we need them. Having worked together for so long, we have created a good relationship with the team and have no reservations in recommending them.
We have worked with EBS since our company launch in 2005 and as we have grown they have served our needs and expansion with ease. The staff are always willing to help, friendly and quick to respond to any query, and we have recommended EBS to other businesses in our industry.